Customers who trade in gold will receive a 100% spot price credit when purchasing items from my website.

Refund Policy

Warranty Conditions and Exclusions

The Lifetime Warranty and the cleaning and inspection services only covers the original purchaser.

Maintenance, repairs or ring sizing or any other services performed by someone other than Urban Gold Mining will void the Lifetime Product Warranty.

Return Policy

We offer our customers a thirty day returns from the date of shipping. For whatever reason you are not satisfied we can exchange for another item or issue a full refund. Please return the piece in its original state. Just contact us by email and we will provide a free shipping label.